Please note the following

VCDS provides complimentary rides to essential treatment appointments for cancer patients who may not have the means to drive themselves or have access to this support from their family and friends.

Hours of Operation: Monday to Friday for appointments between 8am and 6pm. VCDS does not drive on Weekends or Public Holidays.

Appointment Types: Rides are only provided for essential cancer treatment appointments.

Patient Mobility:  Patients must be mobile. VCDS provides a door to door service only, and can not transport non-folding wheelchairs.

Advanced Notice for Requesting Rides:  Allow as much notice as possible for ride requests. Ride requests for the following week should be submitted by Friday afternoon. Finding drivers with less than a 2 operational days notice is very difficult. 

We strive to find volunteer drivers for every request, but due to a limited number of drivers, we may not be able to fulfill all ride requests. We appreciate your understanding.

Ride Confirmation: Once a driver has been assigned for your ride, the driver will call you to confirm the details. If you do not hear from someone 48 hrs before your appointment time, please leave a message at 604-515-5400. 

Please Note:  VCDS periodically sends surveys to users of our service to assist us in ensuring our service is addressing patients needs.

Book A Ride Form

Book A Ride

Calling in a Ride Request

Please speak clearly into the phone and leave the following information:

  • Your First and Last name
  • Your Cell number and Home Phone number
  •  Your Email address
  •  Appointment Details: One appointment at a time.
  • Appointment Date
  • Appointment Time
  • Appointment Length
  • Treatment Centre
  • Reason for Appointment
  • Trip Type ( 1 Way or Round Trip )
  • # of Passengers including yourself (max 3)

To leave a voice mail call 604-515-5400