Drivers Information and Links
The following should be directed to registrar at
  • Updates to insurance and licence plates, including any different vehicles you will be using to drive patients
  • CRC Renewals
  • Questions about driving that cannot be answered by your dispatcher
  • Comments/feedback around driving for the VCDS
Parking & License Plate Recognition
All of the parking facilities are using license plate recognition with the exception of:
  • VGH at 12th and Laurel (switching TBD) see procedure below
  • Diamond Health Care Centre Parkade (switching TBD)
  • Innomar Clinics
Construction continues at the main entrance at Burnaby General. Drop offs have been at the Emergency entrance. We understand that the main entrance can be used, however if you are using the Emergency entrance, we are authorized for the parking lot in that area. If you need to park long term and utilize a parking stall, Fraser Health Authority prefers you to find an available space in the parkade.
PDF– Entrance and Parking at Burnaby Hospital map
Parking Procedure – VGH (12th & Laurel)
The following procedure should be used to insure complimentary parking at this location.
  • Write either “Volunteer Driver” or “VCDS Driver” along with your License Plate # on the back of your parking ticket and hand ticket to clerk upon exit.
  • Showing your VCDS Name Tag is also recommended.
  • The attendant will compare your licence plate # with their database and open the gate for your departure.
Temporary Drop Off Locations – Due to COVID
  • Please note that the VGH Blackmore entrance is now available as well as the Main entrance at the Jim Patterson Pavilion.
  • The SMH Pediatrics drop off has not changed, it is by the elevators in the South Parkade off 94A Ave.
please coordinate pick up location with your patient via mobile phone to eliminate any confusion..

We are now offering 2 methods of filing your driver expenses:

  1. Opt-in to have Mileage and time calculated by Ride Scheduler
    • We are rolling this out by region, will be open to all by the end of August
    • If you have already Opted-in, then there is no need to submit a manual report by email or mail
  2. File your expense claim form manually each month
    • Please file regardless of whether you are donating your expenses back to the society
    • Calculation is .55 cents per km
    • Take the time for accuracy on your expense reports
    • Enter the facility abbreviations in the Treatment Center column
    • Email expense forms to Rick at
    • For those using Canada Post, the address is:  VCDS 452 Glenbrook Dr, New Westminster, BC V3L 5J5
Gas Coupons
We still have Chevron Gas Cards available. Please request cards on your Expense Reports
Downloads and Links

IPAC Policy
Download IPAC
(includes Health Screening Questionnaire – Questions and Answers)

Non-Discrimination Policy
Download Policy

Tom Akam – Financials
View Balance Sheet and Income Statement

Expense Reports – Forms and Abbreviations
Download  Expense Form for electronic filing – with abbreviations.
Download Expense Form for printing/manual filing.
Download Facility Abbreviations for expense reports.

Supply Contacts

Sandy Tsui- Registrar: Driver Kits Supplies, Ordering New ID Cards.

Larry Coleman: Replenish Masks

Feedback or Questions please email: