Road Closures & Disruptions
Broadway Subway Project
For the latest Broadway traffic updates, please use the following resources:
Call the 24/7 Construction Information Line at
1-844-815-6114.
Visit the Broadway Subway Project website here.
Read the CBC news article here.
If you are travelling to VCC, VGH, the Fairmont Medical Building, or the Vancouver Cancer Lodge, please plan to take an alternate route and allow extra travel time due to expected traffic delays.
FIFA Cup Traffic Updates
Road closures and traffic congestion during the FIFA World Cup in June and July may affect travel into Vancouver treatment centres. Please plan for additional travel time and consider alternative routes where needed.
Member Information
Ride Scheduler
Access Ride Scheduler
Canadian Cancer Society:
Community Services Locator
Visit Community Services Locator
IPAC Policy:
Download Policy
Pet Policy:
Download Policy
Non-Discrimination Policy:
Download Policy
Tom’s Financials:
Income Statement -
Balance Sheet
Current Board Meeting Minutes:
Draft Board Minutes
Drivers Handbook:
Download PDF
Vehicle Expense Management Training:
Review Online Training Module
Accident Report:
Download Report for Filing
Order Supplies
Sandy Tsui - Registrar: New ID Cards
registrar@vcdsbc.ca
Driver Kits Supplies:
Business cards, brochures, envelopes, mirror hangers
supplies@vcdsbc.ca
Director Driver Operations:
Director.DriverOperations@vcdsbc.ca
Director Dispatch:
Director.Dispatch@vcdsbc.ca
Parking & License Plate Recognition
All of the parking facilities are using license plate recognition with the exception of:
- Diamond Health Care Centre Parkade (switching TBD)
- Innomar Clinics
Burnaby General Construction
Construction continues at the main entrance at Burnaby General. Drop-offs have been at the Emergency entrance.
We understand that the main entrance can be used; however, if you are using the Emergency entrance, we are authorized for the parking lot in that area. If you need to park long-term and utilize a parking stall, Fraser Health Authority prefers you find an available space in the parkade.
PDF — Entrance and Parking at Burnaby Hospital map
Parking Procedure
Drivers must display mirror hang tags at all times while transporting patients to treatment centres. Consistent use helps avoid parking tickets and operational issues. If you need a replacement hang tag, please email supplies@vcdsbc.ca.
Volunteer Profile and Information Updates
The following should be directed to registrar at registrar@vcdsbc.ca
- Updates to insurance and licence plates, including any different vehicles you will be using to drive patients
- CRC renewals
- Questions about driving that cannot be answered by your dispatcher
- Comments/feedback around driving for the VCDS
Expenses
Driver expenses are now determined using the Ride Scheduler Mileage Report:
- Email changes to Direct Deposit banking information to registrar@vcdsbc.ca.
- New drivers complete the reimbursement preference form as part of the registration process.
- Drivers have the option of having access to Ride Scheduler to view and modify the distance and time for their rides.
- No manual reports are to be submitted.
- Changes to reimbursement options should be emailed to reimbursement@vcdsbc.ca.
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