Member Information
IPAC Policy:
Download Policy
Pet Policy:
Download Policy
Non-Discrimination Policy:
Download Policy
Current Board Meeting Minutes:
Download Draft
Tom Akam - Financials:
Balance Sheet -
Income Statement
Drivers Handbook:
Download PDF
Vehicle Expense Management Training:
Review Online Training Module
Accident Report:
Download Report for Filing
Order Supplies
Sandy Tsui - Registrar: New ID Cards
registrar@vcdsbc.ca
Driver Kits Supplies:
Business cards, brochures, envelopes, mirror hangers
supplies@vcdsbc.ca
Director Driver Operations:
Director.DriverOperations@vcdsbc.ca
Director Dispatch:
Director.Dispatch@vcdsbc.ca
Parking & License Plate Recognition
All of the parking facilities are using license plate recognition with the exception of:
- Diamond Health Care Centre Parkade (switching TBD)
- Innomar Clinics
Burnaby General Construction
Construction continues at the main entrance at Burnaby General. Drop-offs have been at the Emergency entrance.
We understand that the main entrance can be used; however, if you are using the Emergency entrance, we are authorized for the parking lot in that area. If you need to park long-term and utilize a parking stall, Fraser Health Authority prefers you find an available space in the parkade.
PDF — Entrance and Parking at Burnaby Hospital map
Parking Procedure
Drivers must display mirror hang tags at all times while transporting patients to treatment centres. Consistent use helps avoid parking tickets and operational issues. If you need a replacement hang tag, please email supplies@vcdsbc.ca.
Registrar
The following should be directed to registrar at registrar@vcdsbc.ca
- Updates to insurance and licence plates, including any different vehicles you will be using to drive patients
- CRC renewals
- Questions about driving that cannot be answered by your dispatcher
- Comments/feedback around driving for the VCDS
Expenses
Driver expenses are now determined using the Ride Scheduler Mileage Report:
- New drivers complete the reimbursement preference form as part of the registration process.
- Drivers have the option of having access to Ride Scheduler to view and modify the distance and time for their rides.
- No manual reports are to be submitted.
- Changes to reimbursement options should be emailed to reimbursement@vcdsbc.ca.
Winter Driving
If you are driving, make sure your vehicle is winter-ready — always carry an emergency kit and have clothing appropriate to the weather you will experience outside your vehicle. A legal winter tire in BC (on a standard passenger vehicle or a four-wheel/all-wheel vehicle) must have at least 3.5 mm of tread depth.
A winter tire must be labelled with either of the following:
- The letters “M” and “S”, the minimum legal requirement (mud + snow / all-season tires)
- The 3-peaked mountain and snowflake symbol (some manufacturers label with both the mountain snowflake and the M+S symbol)
- All-season tires are not winter tires — avoid driving in the snow without proper winter tires