Volunteering Changes Lives
It takes a team of dedicated dispatchers to make our service run smoothly. Dispatchers coordinate rides between cancer patient with the appropriate driver. Dispatcher roles are explained below.
Role Description - DISPATCHER
Working from the comfort of home, The VCDS Dispatchers are contacted by patients either online by email or by our telephone answering system and then coordinate rides with the appropriate volunteer driver.
Role Description - RELIEF DISPATCHER
Working from the comfort of home, a relief dispatcher fill in for Dispatcher when needed.
Role Description - PATIENT COORDINATOR (PC)
Working from the comfort of home for the Vancouver region, the PC’s are responsible for entering patient requests into our scheduling system. PC's work closely with the dispatchers. Full training provided.